Account Receivable/Collections Specialist

About the role:

• Collects purchase orders and manages collections for high-volume accounts
• Resubmits invoices promptly to ensure timely customer payments
• Coordinates with internal teams, vendors, and customers to resolve issues
• Handles administrative requests across multiple communication channels
• Maintains accurate receivables and verifies outstanding balances
• Investigates and resolves payment discrepancies and deductions
• Documents collection activities and updates records systematically
• Supports cash application, reconciliations, and billing follow-ups
• Assists the Director of Revenue Management with the monthly presentation of AR/Collection
  aging to Leadership.
• Prepare a weekly AR/collection aging report to submit to the Director of Revenue
  Management.
• Drives improvements in DSO, reduces bad debt, and enhances processes
• Assist the Cash Application team with researching and reconciling cash on hand
  account/unapplied funds.
• Resolves receivables issues with support centers and account managers
• Coordinates billing and invoicing concerns with internal departments
• Assists with credit memo offsets and unapplied cash research
• Recommends and implements process improvements for operational efficiency

Requirements:

• A bachelor's degree is highly preferred.
• Strong Excel skill set, including V-Lookup/pivot tables, etc.
• 3+ years of commercial AR/collections.
• Ability to interpret complex contracts and agreements.
• Excellent written, verbal, and interpersonal skills.
• Strong problem solving and analytical abilities.
• Highly detail oriented.
• Ability to multitask, prioritize, and manage time effectively.
• Thrive in a fast-paced, dynamic, and innovative environment.
• Proactive work ethic and team player with a positive attitude and independent thinkers
• empowered to make decisions without immediate supervision.
• Experience with MS Dynamics is a strong plus.

Tech Requirements

• Processor: Intel iCore 5, Ryzen 5, or higher
• RAM: 16GB or more
• Setup: Dual Monitor
• OS: Windows 11 Pro
• Accessories: Noise-canceling headset & camera