The specialist will manage high-volume accounts receivable, perform collections, and resolve payment discrepancies to improve DSO. They will also coordinate with internal teams and leadership to provide accurate aging reports and process improvements.
About the role:
Collects purchase orders and manages collections for high-volume accounts
Resubmits invoices promptly to ensure timely customer payments
Coordinates with internal teams, vendors, and customers to resolve issues
Handles administrative requests across multiple communication channels
Maintains accurate receivables and verifies outstanding balances
Investigates and resolves payment discrepancies and deductions
Documents collection activities and updates records systematically
Supports cash application, reconciliations, and billing follow-ups
Assists the Director of Revenue Management with the monthly presentation of AR/Collection aging to Leadership.
Prepare a weekly AR/collection aging report to submit to the Director of Revenue Management.
Drives improvements in DSO, reduces bad debt, and enhances processes
Assist the Cash Application team with researching and reconciling cash on hand account/unapplied funds.
Resolves receivables issues with support centers and account managers
Coordinates billing and invoicing concerns with internal departments
Assists with credit memo offsets and unapplied cash research
Recommends and implements process improvements for operational efficiency
Requirements:
A bachelor's degree is highly preferred.
Strong Excel skill set, including V-Lookup/pivot tables, etc.
3+ years of commercial AR/collections.
Ability to interpret complex contracts and agreements.
Excellent written, verbal, and interpersonal skills.
Strong problem solving and analytical abilities.
Highly detail oriented.
Ability to multitask, prioritize, and manage time effectively.
Thrive in a fast-paced, dynamic, and innovative environment.
Proactive work ethic and team player with a positive attitude and independent thinkers
empowered to make decisions without immediate supervision.
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Marketing Manager
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