Account Coordinator

Who we are

We are a rapidly growing startup launched by serial entrepreneurs and run by a team gathered from the publishing and tech industries. Millions of readers use our products every day to find great books, and our services empower thousands of leading publishers and authors to drive sales and find new fans. We’re expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they’ll love. Check out BookBub and our audiobook retailing platform, Chirp, and learn more about what to expect working at BookBub.

About this position

BookBub is looking for a motivated early-career Account Coordinator to provide key support to the publisher relations team, helping our account managers drive business and coordinate promotional campaigns for our big publisher partners (e.g. Penguin Random House, HarperCollins, and other major publishing houses!).

Here’s an example of what someone can expect to accomplish in their first year:

• Assist BookBub’s account managers in submitting, scheduling, and coordinating our publisher partners’ promotions with BookBub
• Collaborate with BookBub’s editorial, production, and product teams to ensure publisher campaigns run smoothly and successfully 
• Help account managers prepare reports, presentations, and pitches for client calls and meetings by conducting analysis, research, and other prep work as needed 
• Support the account managers at industry conferences and in client meetings or phone calls 
• Learn BookBub’s suite of marketing products thoroughly and understand how they can help our partners sell books
• Develop comprehensive knowledge of the publishing marketplace and internalize our partners’ pain points, needs, and goals

Here's what we look for in an ideal candidate:

• You have outstanding professional written and verbal communication skills
• You’re friendly, positive, and proactive, with an inherent desire to be helpful to others 
• You’re interested in both business strategy and the book/publishing industry, and especially its digital transition 
• You’re excited about BookBub’s data-driven approach to decision-making and able to think analytically 
• You’re someone who excels in a collaborative environment and easily adapts to new organizational systems and processes
• You’re meticulously attentive to detail with strong multi-tasking and coordination abilities
• You’re comfortable working autonomously and balancing competing priorities effectively
• You’re excited to work in a fast-paced, rapidly changing startup environment

Benefits

The anticipated salary range for this role is $52,000 - $55,000 annually. The salary offer will be commensurate with experience, and will be adjusted within or around this range based on the candidate who ultimately joins our team. Total compensation also includes stock option awards and competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off.

Remote work flexibility

Please note: for this role, we are only considering candidates located in Massachusetts.

Our team has choose-where-you-work flexibility that allows you to choose a predominantly remote, hybrid, or in-office setup at our Cambridge, Massachusetts office. We’ll help each team member figure out the work set up that’s best for them, including WFH equipment or a dedicated desk space in our office. We value the health and safety of our people above all else, and our in-person work options will remain contingent on local safety guidelines and recommendations.

Most of our teams currently operate with a hybrid model, with some people working full- or part-time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work.

Our interviewing philosophy 

Our goal is to get to know you in a low-pressure, friendly environment — and to give you ample opportunity to learn more about us, too.

Our typical process includes these types of experiences:

• A resume screen and introductory phone/video chat
• A take-home exercise where you’ll have the opportunity to demonstrate your communication and problem-solving skills
• Additional conversations with your potential future team members, the hiring manager, and People Operations

We personally review every application, and if we think there might be a fit, we’ll typically reach out via email within a couple weeks to start the conversation.

We will always do what we can to be flexible around your personal time commitments, deadlines, and general availability. We know that by joining our interview process, you’re trusting us with your time — so we’ll do our best to run a process for you that’s as smooth and enjoyable as possible.

Your interview experience

If you’re worried that you’re not the perfect fit for a position, we want to let you in on a secret: we’re not looking for one perfect candidate. We’re looking to get to know a wide range of candidates with different backgrounds, experiences, and interests. If a position excites you, we encourage you to apply.

Our goal is to create an environment where you can interview at your best. At this time, our interview process is fully remote, conducted via phone and video calls. If we can provide any assistance or accommodations during your time with us, please let us know at accommodations@bookbub.com. All requests are treated as privately as possible and have no impact on candidate eligibility.

We strive to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.