1st Party Collection Specialists-ATL

Description

Location: Atlanta (Vinings), GA

Schedule: Mon/Tues 8am-7pm & Wed/Thurs/Fri 8am-5pm

Remote Opportunity: Eligible for remote work within 60 days

At Sequium Asset Solutions, we’re redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology. At Sequium, we don’t wait for the future we create it.

Why Join Sequium?

We believe in rewarding performance and investing in our people. When you join our team, you’ll receive:

• $17–$20/hour + monthly bonus opportunities

• Paid training program

• Comprehensive benefits package

• Paid time off

• 401(k) with company support

• Employee referral program

• Tuition reimbursement

• Remote work opportunity within 60 days

• A supportive, growth-focused work environment

What You’ll Do

As a 1st Party Collections Specialist, you will leverage your call center experience to manage accounts and negotiate repayment solutions directly on behalf of original creditors.

· Contact customers regarding past-due accounts

· Negotiate repayment plans and resolve outstanding balances

· Handle inbound and outbound calls professionally

· Resolve account disputes and provide solutions

· Analyze account histories to determine next steps

· Maintain accurate records and documentation

What We’re Looking For

· Minimum 2 years of 1st-party collections or call center experience

· Strong communication and negotiation skills

· Detail-oriented with a problem-solving mindset

· Ability to manage multiple accounts effectively

· Bilingual Spanish skills are a plus

Work Environment

• Professional, respectful, and team-oriented culture

• Opportunities for advancement and career growth

• Performance-driven rewards and recognition