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Lead technical work for customers on the Ascend 2.0 platform and act as the primary escalation point for a small engineering team. Work directly with clients to resolve data issues, perform root cause analysis, and provide production support.
Source Meridian is a development software company that works to solve the industry’s most challenging problems in healthcare practices. We are laser focused on specific technologies in the healthcare and life science industries: Healthcare technology, artificial intelligence, and healthcare interoperability.
We're looking for a Senior Customer Engineer at the tech lead level for its Customer Engineering team. You'll support customers on the Ascend 2.0 platform, starting with one account and growing to more Ascend 2.0 customers over time. You'll be the technical lead and escalation point for a small team, working directly with clients on data issues, root cause analysis and production support.
Lead technical work for customers on Ascend 2.0, starting with one account
Act as the escalation point for a small team of engineers
Work directly with clients on data issues, root cause analysis and production support
Build and maintain AWS data pipelines using Python and SQL
7+ years in data engineering
Hands-on experience building AWS data pipelines
Strong Python and SQL
Experience leading technical work and serving as the escalation point for a small team
Comfort working directly with clients on data issues, root cause analysis and production support
Meaningful overlap with US Eastern business hours
Advanced English (C1): able to lead technical discussions, write clear documentation and work directly with US-based stakeholders
Pharma or life sciences commercial data experience (specialty pharmacy, hub, payer)
Apache Spark (PySpark), Amazon S3 (Parquet) and Athena
Airflow (DAGs, scheduling, backfills)
dbt
Strong and empathetic leadership.
Proven client-facing experience.
Excellent communication skills.
Strong expectation management abilities.
Strategic mindset with a solution-oriented approach and strong decision-making skills.
✔ Permanent contract
✔ Learning and continuous growth environment 🚀
✔ Benefits package focused on health and well-being 🎉
✔ Competitive salary based on experience 💰
📍 Apply only if you reside in Colombia or Ecuador 📍
At Source Meridian, you’ll be part of a high-impact tech-health company, building products that truly make a difference.
If you meet the profile — or know someone who might be interested — apply now!
We’d love to meet you 💬
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