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11054 - Analista de Billing - Pleno

Posted 20 days ago
Worldwide
2-5 years experience
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AI Summary

The analyst will support and maintain billing processes for specific contracts, including analyzing and resolving incidents. They will also identify root causes, implement system improvements, and support functional testing.

Este é um cargo remoto.

Oportunidade: Analista de Billing- Pleno
Requisitos:

Experiência como Analista de Billing.
Vivência em projetos de AMS e/ou AD.
Conhecimento dos processos de faturamento (Billing).
Experiência com análise e resolução de incidentes, sustentação e melhorias sistêmicas
Atividades:
Atuar na sustentação e manutenção dos processos de Billing nos contratos Comgás e Sulgás.
Analisar e solucionar incidentes, erros e problemas relacionados ao faturamento.
Realizar análise de requisitos e apoiar a implementação de melhorias e evoluções sistêmicas.
Acompanhar chamados, identificar causas-raiz e propor soluções corretivas e preventivas.
Apoiar testes funcionais e validações das correções e melhorias implementadas.
Interagir com as equipes técnicas e funcionais para garantir a qualidade e a continuidade dos serviços.
Contribuir para a documentação dos processos e soluções aplicadas.
Período : 3 meses
Modelo de contratação: remoto

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