Zoom Internet (Armstrong)

The Technical Project Manager will manage projects related to customer equipment orders, repairs, and installations, acting as the subject matter expert in Field Service. This role involves regular work on large projects supporting global operations across various internal teams.

This role involves responding to, analyzing, and resolving service requests related to tier 1 and tier 2 computer hardware, software, telecommunications, and mobile devices. The technician will also be responsible for installing and testing standard desktop and business unit applications.

The Video Editor supports high-quality paid media content creation by handling tasks from project setup and assembly cuts to version management and file delivery, occasionally finishing smaller edits independently. This role involves actively learning and applying emerging AI tools to enhance content creation and workflow efficiency.