YOCTO

You will act as the primary client contact to define KPIs, build lifecycle roadmaps, and design high-impact retention strategies. Additionally, you will manage account scopes, mentor junior team members, and oversee the delivery quality of email and SMS campaigns.

Act as the primary client contact to design high-impact retention strategies and build lifecycle roadmaps. Manage account scopes, mentor junior associates, and oversee the delivery of data-driven performance reports.

The Strategy Associate will build and launch lifecycle email and SMS campaigns in Klaviyo while managing project workflows in ClickUp. They are responsible for drafting copy using AI tools and monitoring client KPIs to optimize performance.