Establish and grow relationships with strategic accounting partners to increase Xero penetration and help firms develop online strategies. Manage the pre-sales process, coordinate with internal teams, and execute strategic account engagement plans.
Xero
7 Remote Job Openings at Xero
Act as a strategic advisor and technical expert to bridge the gap between sales strategy and customer success for partners. Lead technical scoping, solution design, and guided migrations to ensure partners achieve maximum long-term value from the platform.
Deliver strategies and programs to drive sales excellence and behavioral change for sales communities in the USA and Canada. Focus on localizing global learning programs, optimizing the toolstack, and piloting AI-assisted workflows to enhance coaching.
The role involves building and operating the internal AI platform, focusing on shared foundations like secure gateways for large language models and shared SDKs to enable safe, scalable AI service deployment across the organization. This includes evolving the agentic platform using Python, AWS, Terraform, and Kubernetes, while implementing evaluation and observability capabilities.
The Customer Success Manager will own and grow a portfolio of customers, ensuring they realize measurable value from Planday by leading the post-sale customer lifecycle. This involves driving adoption, retention, and account growth through structured planning and proactive engagement, acting as a trusted partner to achieve business success.
The Senior Data Analyst will collaborate with various teams to define and report critical metrics while developing data models and visualizations. They will also leverage advanced analytical techniques to provide actionable insights that drive business growth.
Ensure the stability and high quality of Xero's databases through maintenance, optimizations, and incident support. Act as a quality champion by performing due diligence on database changes and supporting releases to multiple environments.
