You will act as the bridge between business needs and system implementation by defining workflows, gathering requirements, and managing projects within the Client Operations team. You will also perform light Salesforce configuration and collaborate with an AI Ops partner to build and maintain scalable operational solutions.
Wrapbook
11 Remote Job Openings at Wrapbook
Lead the release management function to ensure predictable and high-quality product launches across Engineering, Product, and Design. Manage a team of TPMs and QA testers while overseeing program management for key customer accounts.
Lead the development of internal AI deployment infrastructure and agentic workflows across various business units. Manage a cross-functional team to automate high-friction tasks and enable non-engineers to build AI workflows safely.
Lead and coach a team of Mid-Market Account Executives selling to film and TV production companies through complex deal cycles. Develop sales playbooks, drive forecast accuracy, and partner with Marketing and Product teams to improve sales motions.
Lead the full scope of the Workers' Compensation program, including claims oversight, risk mitigation, and underwriting operations. Manage a team of specialists while leveraging AI tools to automate workflows and improve operational efficiency.
Manage a portfolio of customer cases via Salesforce to resolve technical issues and product questions for crew and client users. Partner with Product and Engineering teams to identify bugs and contribute to internal knowledge bases and SOPs.
Lead the Frontend Platform team by owning the health and direction of shared infrastructure and reporting systems. Manage the team through coaching and hiring while contributing technically via code reviews and architectural input.
Lead high-performance engineering teams to build fault-tolerant products and technical roadmaps. Collaborate with cross-functional partners to deliver secure onboarding and lifecycle experiences for the project economy.
Own the Salesforce data layer, forecasting cadences, and sales compensation administration to drive revenue predictability. Manage the deal desk process and optimize handoffs between Marketing, Sales, and Customer Success.
Design and build a unified, scalable data platform and manage end-to-end data pipelines and SLAs. Collaborate with cross-functional teams to establish data contracts, observability, and governance strategies.
The Senior Product Manager II will own the roadmap and vision for the Tech Enablement team (PANDA), focusing on cross-cutting features like approval workflows, role-based access control, and authentication. This involves partnering closely with engineering and design to deliver scalable solutions while balancing the team's roadmap with enabling dependent product teams.