Manage a high-volume portfolio of approximately 88 SMB accounts using scaled success playbooks and automation. Drive customer value through milestone-based engagement, retention strategies, and the generation of expansion opportunities.
WorkTango
2 Remote Job Openings at WorkTango
The Senior Manager will lead the Mid-Market and Enterprise Customer Success teams to execute WorkTango’s customer success framework, focusing on client engagement and retention. This includes coaching CSMs, managing key metrics, and optimizing the customer experience journey.
