You will design and implement enterprise-grade data platforms and pipelines using Azure Databricks, Apache Spark, and SQL. Additionally, you will take ownership of technical components and data products while collaborating closely with cross-functional teams to ensure stable production operations.
Implement and configure Amazon Connect solutions, including contact flows, routing, and IVR, to build cloud-native customer service platforms. You will integrate third-party systems via APIs and design omnichannel solutions to turn customer interactions into valuable data.
Build and develop modern AWS cloud platforms and infrastructures using Infrastructure as Code. Design and implement security, compliance, and governance structures while managing migration and modernization projects.
Develop AI/ML models and scalable data pipelines while designing production-ready AI architectures integrated into cloud environments. Take technical responsibility for projects, managing architecture design and coordinating with stakeholders to ensure technical excellence.
Responsible for the operation and development of Microsoft 365, Copilot, and AI services to ensure platform stability and scalability. The role involves implementing security guidelines, governance, and translating business requirements into technical IT solutions.
