WMT Digital

The Content Services Manager will manage the day-to-day delivery of Content Services work across assigned partners, ensuring work is completed accurately and on time. This includes coordinating content publishing tasks, supporting live-event needs, and acting as the main point of contact for partner requests.

Assist with content execution across partner websites and mobile apps, including publishing updates and push notifications. Provide live-event and gameday support while monitoring platforms for accuracy and following established workflows.

Lead and grow a customer support team while acting as a hands-on contributor for complex technical escalations. Own the end-to-end support experience by implementing AI automation, managing SLAs, and collaborating cross-functionally to improve the product roadmap.

The Product Manager will define the product strategy and craft roadmaps for the Fan Intelligence products, ensuring successful delivery and alignment with business goals. They will engage with customers and partners to validate solutions and shape strategy while fostering cross-functional collaboration.