Act as the first point of contact for Vacation Traveler Package owners to assist with reservations, upgrades, and account resolutions. Handle outbound and inbound calls while meeting performance metrics and ensuring guest satisfaction to reduce cancellations.
Westgate Resorts
4 Remote Job Openings at Westgate Resorts
Handle inbound and outbound calls to assist Vacation Traveler Package owners with reservations, upgrades, and account resolutions. Ensure guest satisfaction and reduce cancellations while meeting daily performance metrics and quality standards.
Act as the first point of contact for Vacation Traveler Package owners to assist with reservations, upgrades, and travel protection. Handle outbound and inbound calls while managing delinquent balances and working to reduce cancellations.
The Virtual Sales Agent will engage prospects via video conference to conduct 90-minute timeshare sales presentations. They are responsible for tracking sales activities in CRM software and meeting monthly and quarterly sales targets.
