VI
Guest Experience Manager
Lead a remote-first guest experience team and manage AI agent programs to ensure high-quality guest resolutions. Drive continuous process improvement and coordinate logistics for group arrivals and VIP stays.
VI
Villatel
Remote Job Openings at Villatel (2)
VI
Guest Experience Specialist
Manage guest escalations and resolve issues over the phone to ensure a high-quality guest experience. Train and monitor AI agents to maintain service standards and handle complex cases the AI cannot resolve.