The coordinator manages student financial accounts, including processing payments, scholarships, and refunds while educating families on funding pathways. They also maintain accurate financial records, drive tuition collection efforts, and ensure compliance with institutional policies.
The coordinator will manage student visa application processes, providing guidance and support to families while maintaining accurate records. They will also assist the broader enrollment department with outreach and administrative tasks during off-peak periods.
Manage and mentor a team of up to 10 Admissions Counselors to achieve enrollment goals through effective coaching and performance management. Utilize data insights and CRM tools to optimize workflows and ensure high standards of student and family support.
The Senior Admissions Counselor guides students and families through the enrollment process by conducting outbound calls, managing student records, and educating them on Verto's educational offerings. During off-peak times, the role supports the broader Enrollment Department with onboarding tasks, pre-arrival support, and event coordination.
The Director will lead the strategic direction of student onboarding and visa operations, optimizing processes to ensure a seamless student journey from deposit to arrival. They will manage cross-functional teams, oversee departmental budgets, and utilize data to drive operational efficiency and company goals.
