United Nations Federal Credit Union

Provide exceptional service to members by resolving financial inquiries and identifying needs to present relevant product features. Ensure strict compliance with banking laws, ethics, and internal KPIs while managing inbound calls, emails, and chats.

The Loan Officer will originate residential first and second mortgage loans by building relationships with members and serving as a trusted advisor to recommend suitable mortgage solutions. Responsibilities also include building and maintaining a pipeline, guiding borrowers through the process from application to closing, and partnering with internal teams.