TurnPoint Technology

The role involves triaging customer requests, managing the service desk team's daily scrum, and coordinating ticket escalations. It focuses on ensuring the efficient execution of technical projects and maintaining high-quality client communication.

The System Administrator will manage and maintain client infrastructure, including servers, networks, and Microsoft 365 environments. They will also act as an escalation point for junior technicians and ensure high-quality technical support and documentation.

The Senior Azure Cloud Engineer will design and implement infrastructure within Office 365 and Azure while managing technical projects and team tasks. They are responsible for providing top-tier support, ensuring service quality, and mentoring the technical team.