Lead and develop a team of Customer Onboarding Managers while managing complex implementations and escalations. Design scalable onboarding frameworks and collaborate cross-functionally to ensure seamless customer handovers and business outcomes.
Manage the onboarding and implementation process for new clients to ensure they achieve measurable value from the software. Provide user training, troubleshooting, and collaborate with product teams to improve the service based on client needs.
Lead and support the implementation of AP automation platforms specifically for Syspro and Acumatica ERPs. Collaborate with sales and product teams to configure integrations and provide high-level technical support to clients.
Manage and grow key client accounts across the US and Canada, focusing on the rollout of TraildPay and other upselling opportunities. Drive client retention and maximize revenue through strategic account planning and cross-functional collaboration.
Act as the primary point of contact for business clients to troubleshoot software issues via email, chat, and phone. Collaborate with Product and Engineering teams to resolve technical problems and provide client training to increase user independence.
Identify and qualify potential B2B leads within the EMEA region through various outreach channels. Schedule product demos and meetings for the sales team while maintaining accurate CRM records.
Design and build foundational AI-powered backend systems and products from the ground up for the Tel Aviv office. Own features end-to-end from concept to production while ensuring scalability and reliability.
Own the full sales cycle from qualification to closing, targeting CFOs and finance leaders to drive revenue. Build a strategic pipeline and deliver business-outcome-focused demos of AI-driven automation and payment solutions.
The role focuses on identifying and engaging target accounts across APAC to drive pipeline growth through outbound prospecting. Responsibilities include qualifying leads and booking high-quality meetings for Account Executives via email, phone, and social channels.
The Sales Development Representative will identify and qualify leads within the EMEA region through cold outreach and CRM management. They will collaborate with sales and marketing teams to schedule demos and exceed monthly appointment quotas.
Lead complex, enterprise-level SaaS implementations from scoping through to go-live while managing multiple senior stakeholders. Partner with product and engineering teams to resolve technical challenges and feed client insights back into the product roadmap.
The Tech Lead will own features end-to-end, driving the design and delivery of real systems that power the platform while ensuring high quality and reliability in production. This role involves setting the technical direction, mentoring engineers through technical challenges, and elevating the team's technical bar.
