The role involves writing advanced SQL and Python/R scripts to automate reporting and optimize operational decision-making across the law firm's case lifecycle. You will build executive dashboards and define KPIs to identify bottlenecks and provide actionable recommendations to leadership.
Provide Tier 1-2 technical support for a remote workforce, managing tickets and troubleshooting hardware, software, and connectivity issues. Assist with new-hire onboarding and collaborate with IT leadership to improve systems and security compliance.
Identify and close new personal injury law firm referral partnerships using a data-driven approach to evaluate partner performance. Manage the full sales pipeline from cold outreach to contract negotiation and fee split agreements.
