TOMIA

TAM & Delivery Manager

TOMIA · Full Time · 42 minutes ago

TOMIA

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Product

The role involves managing strategic customer accounts, driving service adoption, and overseeing end-to-end delivery governance. Additionally, the manager is responsible for leading, coaching, and developing the TAM and delivery team to ensure operational excellence and high customer satisfaction.

account-manager saas account-management communication customer-relationship operations onboarding training leadership negotiation resource-planning coaching

APPLY

Support Engineer

TOMIA · Full Time · 42 minutes ago

TOMIA

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

The Support Engineer will remotely deliver and support network services software, including installation, configuration, and troubleshooting of complex system issues. They are responsible for analyzing system outputs, managing customer tickets, and producing detailed documentation for product enhancements.

sql linux qa communication training testing

APPLY

Senior Product Manager

TOMIA · Full Time · 42 minutes ago

TOMIA

🌎 India, Latvia, Luxembourg, Portugal, United Kingdom ⭐ 10+ yrs exp 💼 Product

The Senior Product Manager is responsible for defining the end-to-end product strategy, portfolio roadmap, and commercial outcomes for the MACH product line. This role leads cross-functional teams across Product Management, Marketing, and R&D to ensure market-relevant solutions and successful go-to-market execution.

product-marketing product-management product-development agile reporting leadership product-strategy

APPLY

Group Procurement and Compliance Manager

TOMIA · Full Time · 5 days ago

TOMIA

🌎 India ⭐ 5-10 yrs exp 💼 Finance

The role involves leading all procurement activities, supplier management, and commercial negotiations to ensure business value and risk mitigation. Additionally, the manager will own the compliance framework, overseeing ISO certifications, audit processes, and corporate governance policies.

security risk-management reporting training negotiation compliance

APPLY

Support Engineer

TOMIA · Full Time · a month ago

TOMIA

🌎 India ⭐ 0-2 yrs exp 💼 Software Development

Provide multi-level technical support for network services software, handling T2-T3+ tickets and ensuring SLA compliance. Perform troubleshooting, debugging, and system configuration while documenting issues and proposing functional enhancements.

APPLY

Senior Support Engineer

TOMIA · Full Time · 2 months ago

TOMIA

🌎 Colombia ⭐ 5-10 yrs exp 💼 Software Development

Provide L2/L3 technical support and act as a Technical Account Manager for assigned customers to ensure optimal platform performance. Lead incident management, perform root cause analysis, and collaborate with Product and R&D teams to resolve defects.

APPLY

Head of Delivery & Operations

TOMIA · Full Time · 2 months ago

TOMIA

🌎 India ⭐ 10+ yrs exp 💼 Others

Oversee global delivery of products and managed services to ensure operational excellence and customer satisfaction. Lead cross-functional teams across delivery, support, and operations while driving process standardization and automation.

APPLY

Head of Product

TOMIA · Full Time · 2 months ago

TOMIA

🌎 Latvia, Oman, Poland, Portugal, Romania ⭐ 10+ yrs exp 💼 Product

The Head of Product owns the vision, strategy, and commercial success of the product portfolio, leading both Product Management and R&D teams. Key duties include driving P&L performance, defining engineering standards, and aligning technical execution with commercial priorities.

APPLY

Head of Operations & Support

TOMIA · Full Time · 3 months ago

TOMIA

🌎 Latvia, Poland, Portugal, United Kingdom ⭐ 5-10 yrs exp 💼 Support

Define and deliver 24x7x365 customer support and operational assistance to ensure high customer satisfaction and retention. Manage the GSOC and lead a high-quality support team while implementing automation to improve internal and external communications.

APPLY