TOMIA

The Test Engineer is responsible for executing end-to-end UAT, functional, DB, and UI testing to ensure solutions meet business requirements. Additionally, the role involves configuring roaming agreements and updating data according to GSMA standard documents.

Define and deliver 24x7x365 customer support and operational assistance to ensure high customer satisfaction and retention. Manage the GSOC and lead a high-quality support team while implementing automation to improve internal and external communications.

The Marketing Manager will be responsible for creating compelling content and sales collateral, gathering market intelligence, and educating the sales team on market challenges and trends. Key activities include planning and monitoring digital marketing campaigns focused on lead generation and conversion, building communication strategies, and organizing industry events.

The Sales Director will be responsible for directing sales strategy, developing action plans to attract and win new business, and growing existing client accounts through renewals and upselling professional services. Duties include leveraging networks, establishing leads, converting opportunities to revenue, and driving accuracy in forecasting and target achievement.

The Production Engineer will handle complex support tickets requiring deep technical expertise, particularly in SQL troubleshooting and database performance tuning. Responsibilities include database administration, patch management, and providing technical support to end users.