Provide L2/L3 functional and technical support for Epicor ERP environments while troubleshooting day-to-day issues and identifying root causes. Lead and participate in Epicor implementations, upgrades, and migrations while collaborating with business teams to optimize processes.
Design, implement, and maintain scalable MySQL database architectures, including installation, configuration, upgrades, migrations, performance optimization, and high-availability solutions. Monitor database health, capacity, security, and availability; resolve production issues and collaborate with development and infrastructure teams on database design and best practices.
Architect and build enterprise-scale cloud-native platforms using Golang, Kubernetes, AWS/EKS, and distributed systems technologies. Integrate AI capabilities with cloud-native platforms and ensure scalability, resiliency, high availability, and effective production troubleshooting.
