Depending on background, work may involve product design, AI personalization, live shopping experiences, sales strategy, customer success, data infrastructure, or internal scaling processes. Individuals are expected to take ownership of meaningful problems and drive them to resolution.
The Account Executive will own the full sales cycle end-to-end, focusing on driving new business revenue across mid-market and enterprise customers while helping to define the company's go-to-market motion. Responsibilities include managing the pipeline, running discovery, negotiating deals, meeting revenue targets, and acting as the voice of the customer internally.
This role owns the end-to-end customer lifecycle post-sale, focusing on onboarding, activation, adoption, retention, and expansion to turn customers into successful, long-term partners. The manager will build playbooks, lifecycle journeys, and touchpoints that drive measurable customer outcomes and growth.