Tempur Sealy International

Manage post-purchase customer support including order fulfillment, tracking, cancellations, and warranty claims. Collaborate with internal teams to improve the customer experience and provide technical assistance as a subject matter expert.

Serve as a subject matter expert for order status, warranty, and returns while resolving post-purchase customer issues. Collaborate with internal teams to improve the customer experience and ensure timely fulfillment of direct orders.

Manage sales, profit, and merchandising for small and medium multi-location retail customers. Develop strategic account plans and coordinate training programs to meet customer needs and sales goals.

The Field Sales Manager is responsible for overseeing a sales team to achieve performance goals and maintaining strong relationships with key customers. They will also provide training, conduct performance reviews, and develop marketing plans to support regional sales opportunities.

The job posting focuses heavily on the company's mission, history, and commitment to diversity and equal opportunity rather than specific daily tasks for the Account Receivable role. The core function implied by the title is managing accounts receivable processes within the organization.