The Enrollment Specialist serves as the primary point of contact for families, managing outreach, education, and the remote enrollment process for the dementia care program. They are responsible for maintaining accurate records, coordinating with clinical teams, and meeting performance KPIs through high-volume outbound calling.
Conduct virtual dementia diagnostic assessments and medication reviews while developing comprehensive care plans for patients. Collaborate with care navigators and primary care teams to facilitate effective care navigation and medical escalations.
Conduct virtual assessments and medication reviews for patients with suspected dementia to facilitate early diagnosis. Collaborate with care navigators and the Head of Medical to develop streamlined clinical workflows and comprehensive care plans.
Acts as the primary point of contact for seniors with dementia and their caregivers to enhance quality of life and home safety. Develops personalized care plans and coordinates medical care through referrals and multidisciplinary team collaboration.
