Deliver high-quality feature designs for mobile and web applications while collaborating with product and engineering teams. Conduct end-to-end user research, including interviewing and usability testing, to inform product design recommendations.
TalkingPoints
2 Remote Job Openings at TalkingPoints
Serve as the first point of contact for complex partner issues via chat and email, focusing on troubleshooting and resolving technical problems. Investigate operational issues and document findings for escalation to Product and Engineering teams.