You will be responsible for designing, maintaining, and optimizing the company's internal IT landscape, including hardware, software, and cloud services. Additionally, you will manage IT security, coordinate the ISMS, and facilitate secure connections for external partners and customers.
You will serve as the primary point of contact for customers regarding software products, managing support requests within Microsoft Dynamics. Additionally, you will coordinate with internal experts to resolve issues and contribute to the continuous improvement of support processes and products.