Tactiq

Technical ownership of the browser extension and persistence reliability domain, focusing on the capture path across Google Meet, Zoom, and Teams. Responsibilities include designing the extension-to-backend contract, ensuring transcript durability, and improving system observability and rollout safety.

The core responsibilities involve owning customer communications end-to-end, focusing on achieving expansion and renewal quotas by increasing seat penetration and multi-team adoption. This includes running executive QBRs tied to ROI and designing/executing account expansion strategies.