Provide first-line technical support for client-side applications via Jira and Slack, ensuring prompt resolution of software issues. Document support tickets and collaborate with L2 support, Business Analysts, and Developers to resolve complex escalations.
Synpulse
2 Remote Job Openings at Synpulse
Design and develop scalable data and AI solutions using Palantir Foundry and AIP for insurance and reinsurance clients. Translate business requirements into technical designs and manage the delivery of technical work packages while mentoring junior developers.