Design engagement features such as points, rewards, and challenges to improve user retention and product experience. Convert ideas into user stories and collaborate with product, design, and development teams to track feature performance.
The Customer Support Agent will respond to customer inquiries across various channels, resolve issues, and ensure customer satisfaction. They will also document interactions and maintain service quality in line with company standards.
The News Moderator will review and manage news content to ensure compliance with editorial guidelines and community standards. Responsibilities include content moderation, accuracy control, policy enforcement, and monitoring trends in news feeds.
