Lead, coach, and grow a team of Enterprise Technical Account Managers to ensure customer adoption, health, and retention. Mature the post-sales operating system by implementing playbooks, automation, and data-driven performance metrics.
You will own the post-sale customer relationship, acting as a technical advisor to ensure successful product adoption and integration. Additionally, you will lead technical onboarding, troubleshoot complex issues, and provide feedback to the engineering team to influence the product roadmap.
You will own the post-sale customer relationship, serving as the primary technical advisor and point of contact for enterprise accounts. Responsibilities include leading technical onboarding, conducting business reviews, and troubleshooting complex integration issues to ensure customer success.
Lead, coach, and grow a team of Commercial Technical Account Managers to drive customer adoption, health, and retention. Mature the post-sales operating system by implementing automation, playbooks, and data-driven cadences.
The Sales Development Representative will act as the primary point of contact for new business prospects to generate leads and sales opportunities. They will collaborate with the sales team to execute outreach strategies and present the company's security products to potential clients.
You will contribute to the end-to-end development of the Socket web application and collaborate with the design team to build elegant user interfaces. Additionally, you will help shape the product roadmap, manage sprints, and participate in hiring and team growth decisions.
You will own the end-to-end compliance program, including SOC 2 Type II and ISO 27001 certifications, by treating compliance as an engineered system. This involves building automated evidence collection pipelines and managing risk and vendor programs to ensure continuous security assurance.
You will lead technical pre-sales discussions and product demonstrations while managing post-sale customer success and growth for European enterprise accounts. This role acts as a bridge between prospects and existing customers to drive deal closure and long-term product adoption.
Manage and own the company's presence across all social media platforms by tracking metrics and adapting content strategies. Produce high-impact technical content including video clips, carousels, and memes while engaging directly with the developer community.
Lead and grow a high-performing engineering team while fostering a culture of trust, ownership, and autonomy. Partner with stakeholders to solve the right problems and guide technical decisions regarding architecture and trade-offs.
Own the post-sale relationship for European customers, serving as the primary technical advisor to ensure product success and adoption. Responsibilities include leading technical onboarding, resolving complex integration issues, and translating customer feedback into product roadmap priorities.
Own the full sales cycle for mid-market and enterprise accounts across the EMEA region to meet and exceed revenue targets. Partner with leadership to establish regional go-to-market strategies and provide product feedback to influence the roadmap.
Build and manage Socket's technical partner ecosystem from the ground up to drive revenue and expand reach in the AppSec space. This involves overseeing the full partnership lifecycle from discovery and technical design to launch and performance measurement.
Lead and coach a team of 7-8 Account Executives to ensure consistent quota attainment and forecast accuracy. Manage the weekly sales rhythm, including pipeline reviews and deal inspection, while partnering with Marketing and Customer Success.
Lead technical product demonstrations and support Proof of Concepts to showcase Socket's capabilities to SMB clients. Act as a bridge between customers and internal engineering, product, and design teams to translate requirements into product improvements.
The Channels & Partners Lead will build and manage strategic relationships with security partners and create scalable revenue channels. This role involves executing partnership strategies and driving sales and partner enablement initiatives.
The VP of Engineering will be responsible for scaling the engineering organization from 40 to over 80 people while preserving velocity, code quality, and culture, balancing operational leadership with hands-on technical contributions. This involves designing the organizational operating system, building technical leadership, eliminating bottlenecks, and owning delivery on major cross-team initiatives.
The Sales Engineer will lead discussions and product demonstrations, addressing customer challenges and providing technical education. They will also collaborate with account teams to translate customer requirements into Socket capabilities and support Proof of Concepts.
