SnapCare

The Client Services Manager supports partner operations, platform adoption, and clinician onboarding workflows to ensure a seamless staffing experience. Key duties include managing timesheet completion, coordinating payroll, and maintaining partner platform accounts.

Manage the end-to-end recruitment and onboarding process for home health clinicians from lead to first worked. Coordinate communication between clinicians and partners while ensuring compliance through audits and screening.

Act as the primary point of contact for the Home Health division, handling high-volume inquiries from nurses and care centers via phone and email. Responsibilities include coordinating scheduling needs, resolving payroll inquiries, and documenting cases in Salesforce.