Oversee day-to-day US Service Desk operations, including incident management and tier escalation across multiple support channels. Lead staff development through coaching and training while ensuring contractual service goals are met.
ServiceTec
2 Remote Job Openings at ServiceTec
The Manager of Business Development will lead the sales cycle for Managed IT Services to new airports and airlines across Europe. This role involves identifying target clients, building a robust sales pipeline, and negotiating high-value contracts to drive business growth.
