The role involves maintaining data accuracy across internal systems and preparing operational summaries. It also includes managing confidential digital records and providing general administrative support to ensure smooth daily operations.
Respond to customer inquiries via live chat professionally and provide accurate information regarding services and orders. Document interactions in internal systems and escalate complex issues to the appropriate teams.
The role involves accurately entering and managing customer orders within a database while resolving any discrepancies. Additionally, the clerk maintains detailed transaction records and assists with data management and reporting tasks.
