The SDE Consultant will lead proactive support, technical delivery, and continuous improvement within a managed service environment. Responsibilities include managing security operations, infrastructure protection, and acting as the primary technical escalation point for complex issues.
Roc Technologies
2 Remote Job Openings at Roc Technologies
The role involves providing expert-level 3rd line technical support within a Managed Services Operations Centre and leading complex incident escalations. You will also contribute to operational improvements, mentor junior engineers, and collaborate with teams to deliver effective infrastructure solutions.