Rivas & Associates PLLC

The Virtual Receptionist serves as the primary point of contact for the firm, answering all incoming calls and efficiently routing inquiries. Additionally, the role involves providing client support and responding to text messages in a professional manner.

The Sales Specialist handles incoming leads, schedules consultations, and manages client profiles within the CRM. They are responsible for converting potential leads into paying clients through effective communication and consistent follow-up.

The Immigration Attorney is responsible for reviewing case filings, providing strategic guidance to paralegals, and representing clients in court and USCIS interviews. They also focus on training and mentoring junior staff to enhance overall team performance.