Optimize the compliance engine for vendor credentialing by translating customer risk and insurance requirements into scalable platform workflows. Collaborate with internal teams and legal counsel to ensure vendor agreements and insurance standards align with client risk objectives.
Manage inbound support tickets for commercial insurance, ensuring efficient triage, routing, and SLA compliance. Support customer onboarding and maintain a comprehensive internal and external resource library of documentation.
Manage inbound support tickets through triage, prioritization, and routing while collaborating with product teams to escalate bugs. Support customer onboarding through data auditing and configure product templates to ensure client success.
