Lead UK and global student recruitment by managing agent partnerships, driving growth, and ensuring compliance with university standards. Analyze recruitment data to identify trends and provide actionable insights to senior management for strategic decision-making.
Lead creative projects across brand, digital, and print media while collaborating with cross-functional teams. Manage multiple design projects simultaneously, ensuring high-quality output and consistency across all marketing channels.
Manage and resolve student enquiries and cases through the CRM system while coordinating with internal academic and operational departments. Ensure all cases are tracked, documented, and closed within agreed service timelines to maintain a positive student experience.
Manage a portfolio of student casework including academic appeals, complaints, and disciplinary matters to ensure prompt and fair resolution. Provide regulatory advice, secretarial support for hearings, and analyze trends to inform institutional improvements.
