RedHelm

The Senior Account Executive is responsible for driving revenue growth through net new customer acquisition and the strategic expansion of existing accounts. This role involves managing the full sales lifecycle, from initial prospecting and discovery to complex negotiations and deal closure.

The Service Desk Analyst I serves as the primary point of contact for client technical support, resolving incidents and service requests across multiple channels. They are responsible for documenting troubleshooting steps, managing user accounts, and providing guidance aligned with security best practices.

The Systems Engineer II executes technical project scopes of work, manages cloud and infrastructure migrations, and provides regular status updates to clients. They also mentor junior team members, perform quality assurance checks, and collaborate with project managers to ensure successful project delivery.