RayaCX

The Customer Service Agent (Medical) will respond to inquiries and provide accurate information about medical services. They will assist customers with orders, appointments, and issue resolution while maintaining professionalism and empathy.

The Medical Laboratory Customer Service Representative is responsible for providing excellent customer service to patients and healthcare professionals. Key tasks include answering calls, scheduling appointments, processing orders, and resolving customer complaints.

The primary responsibility is to answer all existing client inquiries. This role requires effective communication and problem-solving skills.