RATP Group

The Software Support Engineer provides technical support for system maintenance activities across software and hardware aspects of industrial IT, data management, communication networks, and automation. This involves deploying and managing maintenance, diagnostic, and testing tools, as well as providing technical expertise for analyzing complex malfunctions and preparing interventions.

The main mission involves preparing for technical management takeover by analyzing specifications and defining maintenance processes, and subsequently managing technical operations including complex diagnostics and ensuring contractual performance levels are met.

The role involves deploying the mobility and competency development policy for the EPIC and Group, including creating educational materials for HR, managers, and employees. This person will also actively manage the deployment and adaptation of Annual and Professional Interview campaigns, ensuring compliance with regulations.

The main role involves conducting railway operation studies using RAILSYS software, including transport system sizing and operational organization. Additional responsibilities include analyzing contract requirements and producing technical documentation for bids.