You will act as the primary point of contact for customers, providing expert video consultations and sales support for mountain bikes. Additionally, you will manage the entire customer journey from configuration and ordering to post-purchase support via various digital channels.
You will serve as the primary point of contact for customers, providing expert video consultations and technical advice on mountain bike configurations. Additionally, you will manage the end-to-end sales process, from initial inquiry to order completion, while maintaining customer data in internal systems.
