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ParcelHero

Remote Job Openings at ParcelHero (12)

Customer service manager (CY)

Cyprus €35000 - €45000 per year 10+ yrs exp Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and elevate the customer experience. Collaborate across CX, QA, and product teams to optimize processes and manage relationships with courier partners.

Customer service manager (PL)

Poland 200K - 250K per year 10+ yrs exp Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and elevate the customer experience. Collaborate across CX, QA, and product teams to optimize processes and manage relationships with courier partners.

Customer service manager (GR)

Greece €45000 - €55000 per year 10+ yrs exp Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality for consumer and business clients. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

Customer service manager (UK)

United Kingdom £50000 - £60000 per year 10+ yrs exp Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality for consumer and business clients. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

Customer service manager (PP)

Philippines 1600K - 2000K per year 10+ yrs exp Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and elevate the customer experience. Collaborate across CX, QA, and technology departments to optimize processes and automate customer journeys as the company scales globally.

Customer service manager (CZ)

Czech Republic 1000K - 1200K per year 10+ yrs exp Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality for consumer and business clients. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

Customer service manager (IN)

India 2200K - 2800K per year 10+ yrs exp Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and international expansion. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

Customer service manager (PT)

Portugal €50000 - €60000 per year 10+ yrs exp Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and international expansion. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

Sales Development Representative (SDR) (South Africa)

South Africa 216K - 550K per year 2-5 yrs exp Sales

The SDR is responsible for making approximately 200 cold outbound calls daily to UK industries to generate and qualify leads. They will nurture a pipeline of prospective clients and maintain detailed records within the CRM to support Business Development Executives.

Sales Development Representative (SDR) (Philippines)

Philippines 770K - 2000K per year 2-5 yrs exp Sales

The SDR is responsible for making approximately 200 cold outbound calls daily to generate and qualify leads for Business Development Executives. Key tasks include managing the CRM, conducting market research, and nurturing prospective client relationships.

Sales Development Exec (SA0326)

South Africa 421K - 550K per year 2-5 yrs exp Sales

The Sales Development Executive will be responsible for making approximately 200 cold outbound calls daily to UK industries to generate qualified opportunities for the Business Development Executives. This role involves identifying, engaging, and qualifying leads through various outreach methods while maintaining detailed CRM records.

Sales Development Exec (PP0326)

Philippines 1500K - 2000K per year 2-5 yrs exp Sales

The Sales Development Executive will be responsible for making approximately 200 cold outbound calls daily to UK industries to generate qualified opportunities for the Business Development Executives. This role involves identifying, engaging, and qualifying leads through various methods to build a strong prospective client pipeline.