ParcelHero

Revenue Operations Director (UK - Remote)

ParcelHero · Full Time · 16 days ago

ParcelHero

🌎 United Kingdom 💵 £65000 - £80000 per year ⭐ 5-10 yrs exp 💼 Sales

Lead the Revenue Operations function by managing the Salesforce ecosystem and BI reporting infrastructure to drive commercial insights. Develop sophisticated LTV, churn, and revenue forecasting models to provide strategic narratives for the CRO and the Board.

email-marketing salesforce saas forecasting qa azure crm b2b reporting feedback prospecting operations documentation

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Customer service manager (CY)

ParcelHero · Full Time · a month ago

ParcelHero

🌎 Cyprus 💵 €35000 - €45000 per year ⭐ 10+ yrs exp 💼 Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and elevate the customer experience. Collaborate across CX, QA, and product teams to optimize processes and manage relationships with courier partners.

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Customer service manager (PL)

ParcelHero · Full Time · a month ago

ParcelHero

🌎 Poland 💵 200K - 250K per year ⭐ 10+ yrs exp 💼 Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and elevate the customer experience. Collaborate across CX, QA, and product teams to optimize processes and manage relationships with courier partners.

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Customer service manager (UK)

ParcelHero · Full Time · a month ago

ParcelHero

🌎 United Kingdom 💵 £50000 - £60000 per year ⭐ 10+ yrs exp 💼 Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality for consumer and business clients. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

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Customer service manager (GR)

ParcelHero · Full Time · a month ago

ParcelHero

🌎 Greece 💵 €45000 - €55000 per year ⭐ 10+ yrs exp 💼 Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality for consumer and business clients. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

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Customer service manager (PP)

ParcelHero · Full Time · a month ago

ParcelHero

🌎 Philippines 💵 1600K - 2000K per year ⭐ 10+ yrs exp 💼 Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and elevate the customer experience. Collaborate across CX, QA, and technology departments to optimize processes and automate customer journeys as the company scales globally.

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Customer service manager (CZ)

ParcelHero · Full Time · a month ago

ParcelHero

🌎 Czech Republic 💵 1000K - 1200K per year ⭐ 10+ yrs exp 💼 Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality for consumer and business clients. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

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Customer service manager (PT)

ParcelHero · Full Time · a month ago

ParcelHero

🌎 Portugal 💵 €50000 - €60000 per year ⭐ 10+ yrs exp 💼 Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and international expansion. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

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Customer service manager (IN)

ParcelHero · Full Time · a month ago

ParcelHero

🌎 India 💵 2200K - 2800K per year ⭐ 10+ yrs exp 💼 Support

Lead a remote team of 50 customer service staff and team leaders to drive service quality and international expansion. Collaborate across CX, QA, and product teams to optimize customer journeys and implement automation initiatives.

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Sales Development Representative (SDR) (South Africa)

ParcelHero · Full Time · 2 months ago

ParcelHero

🌎 South Africa 💵 216K - 550K per year ⭐ 2-5 yrs exp 💼 Sales

The SDR is responsible for making approximately 200 cold outbound calls daily to UK industries to generate and qualify leads. They will nurture a pipeline of prospective clients and maintain detailed records within the CRM to support Business Development Executives.

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Sales Development Representative (SDR) (Philippines)

ParcelHero · Full Time · 2 months ago

ParcelHero

🌎 Philippines 💵 770K - 2000K per year ⭐ 2-5 yrs exp 💼 Sales

The SDR is responsible for making approximately 200 cold outbound calls daily to generate and qualify leads for Business Development Executives. Key tasks include managing the CRM, conducting market research, and nurturing prospective client relationships.

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Sales Development Exec (PP0326)

ParcelHero · Full Time · 5 months ago

ParcelHero

🌎 Philippines 💵 1500K - 2000K per year ⭐ 2-5 yrs exp 💼 Sales

The Sales Development Executive will be responsible for making approximately 200 cold outbound calls daily to UK industries to generate qualified opportunities for the Business Development Executives. This role involves identifying, engaging, and qualifying leads through various methods to build a strong prospective client pipeline.

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Sales Development Exec (SA0326)

ParcelHero · Full Time · 5 months ago

ParcelHero

🌎 South Africa 💵 421K - 550K per year ⭐ 2-5 yrs exp 💼 Sales

The Sales Development Executive will be responsible for making approximately 200 cold outbound calls daily to UK industries to generate qualified opportunities for the Business Development Executives. This role involves identifying, engaging, and qualifying leads through various outreach methods while maintaining detailed CRM records.

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