Act as the first point of contact for users on a 24/7 on-call line to provide immediate emotional support and guidance. Document interactions and hand over critical cases to the day team following established protocols.
OpenUp
4 Remote Job Openings at OpenUp
Provide immediate emotional support and guidance to users via a 24/7 on-call line outside of standard office hours. Document interactions and hand over critical cases to the daytime team following established protocols.
The role involves providing planned and on-demand video consultations, typically 25 minutes long, focusing on guiding clients through everyday challenges like stress and self-confidence using structured, goal-oriented support. The primary mission is to help clients build skills and autonomy so they can continue their journey independently, while also engaging with diverse international clients.
You will provide coaching to individuals on personal finance, helping them set clear financial goals and guiding them toward actionable steps. The role involves engaging with clients from diverse backgrounds and supporting them in reducing financial stress and building healthy money habits.
