On Call Computer Solutions, LLC

Proactively administer and maintain client infrastructure including servers, cloud identity, and backup systems to ensure stability and security. Own escalated support tickets and technical projects from diagnosis through resolution while maintaining clear documentation.

Proactively administer and maintain client technology environments including servers, cloud identity, and core infrastructure. Own escalated support tickets and lead small-to-mid-sized technical projects to improve security and resilience.

Consult with defense contractors nationwide to help them understand and implement ITAR, DFARS, and CMMC compliance requirements. Generate sales opportunities and manage a pipeline to guide prospects toward practical cybersecurity and compliance solutions.

The Compliance Account Manager owns the full post-sale revenue lifecycle, including renewals, expansion, and long-term account growth for a portfolio of clients. They act as a strategic advisor to defense contractors, translating complex compliance requirements into actionable business value and service opportunities.