NORTHSHORE HEALTH CENTERS INC

Acts as a liaison between patients and providers by evaluating primary complaints using evidence-based triage protocols. Responsible for routing calls, managing medication refills and referrals via EMR, and developing individualized care plans.

The Clinical Operator acts as a liaison between patients and medical providers by evaluating complaints and using evidence-based triage protocols to guide care. They are responsible for documenting communications in the electronic medical record and assisting with scheduling and medication requests.