The analyst serves as the primary technical liaison for Trapeze customers, investigating and resolving complex EAM application and database issues. Responsibilities include executing application upgrades, creating knowledge base articles, and providing on-call support.
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The Implementation Consultant is responsible for implementing OPS software solutions, gathering business requirements, and configuring the system to meet customer needs. They also develop training materials, deliver end-user training, and manage customer testing activities to ensure high-quality delivery.
Identify and close new business opportunities within the government public transit sector using SaaS-based software solutions. Manage complex sales cycles, lead contract negotiations, and maintain strong relationships with key government stakeholders.
The role involves prospecting, analyzing, and executing acquisitions, joint ventures, and strategic partnerships for the Americas and ANZ regions. Key duties include conducting financial modeling, managing due diligence, and acting as the primary point of contact for target companies.
Lead the architecture, design, and implementation of complex software solutions for Enterprise Asset Management products. Act as a technical mentor to junior developers while driving engineering best practices and technical strategy.
The Account Executive is responsible for owning and growing a territory by driving new business and expansion within existing accounts. This includes managing the full sales cycle, handling complex high-value deals, and maintaining strong face-to-face customer relationships through regular travel.
The Legal Counsel manages end-to-end contract lifecycles, including drafting, negotiating, and enforcing software licenses and vendor agreements. They also mentor Contract Managers and provide legal guidance on risk management, intellectual property, and employment matters.
Manage a portfolio of North American transit agency accounts through the full enterprise sales cycle for EAM software and services. Develop account strategies and collaborate cross-functionally to deliver proposals and respond to RFPs.
The role involves mastering the Trapeze EAM product suite to analyze customer business requirements and develop tailored business processes. You will create project artifacts, deliver training, and collaborate with product teams to resolve gaps and improve transit operations.
The Account Executive is responsible for owning and growing a specific territory by driving new business and expanding existing customer accounts. This includes leading complex, high-impact deals from initial conversation to contract and proactively managing renewals.
Provide direct one-on-one technical support to customers via telephone, email, and online channels. Manage customer issues through effective troubleshooting, case escalation, and the creation of development bug reports.
