Lead the delivery of complex Enterprise Asset Management software projects from initiation to closeout with high autonomy. Accountable for financial performance, customer satisfaction, and acting as a trusted advisor to internal and external stakeholders.
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Lead a team of Implementation Consultants and Project Managers to deliver software projects on time, within budget, and according to quality standards. Manage the commercial aspects of professional services, including pricing, SOW creation, and financial forecasting.
The Senior Manager owns the overall performance, strategy, and operational maturity of the Customer Care organization across all product lines. This includes managing leadership teams, overseeing executive-level escalations, and driving AI and automation strategies to scale support.
The General Accountant manages day-to-day accounting operations, including month-end close, balance sheet reconciliations, and financial reporting. The role also supports business functions through payroll processing, tax filings, and the improvement of accounting processes.
The analyst serves as the primary technical liaison for Trapeze customers, investigating and resolving complex EAM application and database issues. Responsibilities include executing application upgrades, creating knowledge base articles, and providing on-call support.
The Implementation Consultant is responsible for implementing OPS software solutions, gathering business requirements, and configuring the system to meet customer needs. They also develop training materials, deliver end-user training, and manage customer testing activities to ensure high-quality delivery.
Identify and close new business opportunities within the government public transit sector using SaaS-based software solutions. Manage complex sales cycles, lead contract negotiations, and maintain strong relationships with key government stakeholders.
The role involves prospecting, analyzing, and executing acquisitions, joint ventures, and strategic partnerships for the Americas and ANZ regions. Key duties include conducting financial modeling, managing due diligence, and acting as the primary point of contact for target companies.
Lead the architecture, design, and implementation of complex software solutions for Enterprise Asset Management products. Act as a technical mentor to junior developers while driving engineering best practices and technical strategy.
The Account Executive is responsible for owning and growing a territory by driving new business and expansion within existing accounts. This includes managing the full sales cycle, handling complex high-value deals, and maintaining strong face-to-face customer relationships through regular travel.
Manage a portfolio of North American transit agency accounts through the full enterprise sales cycle for EAM software and services. Develop account strategies and collaborate cross-functionally to deliver proposals and respond to RFPs.
The Account Executive is responsible for owning and growing a specific territory by driving new business and expanding existing customer accounts. This includes leading complex, high-impact deals from initial conversation to contract and proactively managing renewals.
