Manage a portfolio of North American transit agency accounts through the full enterprise sales cycle for EAM software and services. Develop account strategies and collaborate cross-functionally to deliver proposals and respond to RFPs.
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The role involves mastering the Trapeze EAM product suite to analyze customer business requirements and develop tailored business processes. You will create project artifacts, deliver training, and collaborate with product teams to resolve gaps and improve transit operations.
The Account Executive is responsible for owning and growing a specific territory by driving new business and expanding existing customer accounts. This includes leading complex, high-impact deals from initial conversation to contract and proactively managing renewals.
Own and grow a designated territory by driving new business and expansion within existing accounts. Manage the full sales cycle from initial conversation through contract and oversee the renewal process to ensure long-term customer value.
The Director of Finance oversees accounting operations, internal controls, and financial reporting in accordance with IFRS. This role partners with leadership to drive strategic financial decisions, including pricing, forecasting, and product feasibility analysis.
Provide direct one-on-one technical support to customers via telephone, email, and online channels. Manage customer issues through effective troubleshooting, case escalation, and the creation of development bug reports.
