Conduct complimentary discovery calls via Zoom to help prospective patients determine if the clinic is the right fit for their care. Build trust through a consultative, question-led approach while explaining telehealth services and costs.
The New Patient Advisor serves as the first point of contact, conducting discovery calls to determine if the clinic is a right fit for prospective patients. Responsibilities include thorough patient background review, honest guidance without pressure, and diligent CRM documentation.
