Millicom (Tigo)

Efficiently manage remote contact center resources and coordinate requests across internal areas and international operations. Responsible for controlling service costs, reviewing deliverables, and designing strategic plans to meet assigned KPIs.

The role focuses on planning, executing, and controlling projects to ensure they meet time, budget, and scope requirements. Key duties include managing budgets, coordinating with stakeholders, and monitoring KPIs and risks throughout the project lifecycle.

The advisor is responsible for managing databases according to commercial objectives and achieving sales through telemarketing. They must ensure the quality of their sales and comply with sales processes and standards set by management.

Lead the design and delivery of financial technology solutions that drive performance and efficiency across the organization. Own the end-to-end financial systems architecture, ensuring continuous improvement and support for key financial systems.