Mercalis

The Field Reimbursement Manager resolves complex patient access issues and educates healthcare providers on appropriate billing and coding for client products. They act as a subject-matter expert on medical benefit reimbursement, prior authorizations, and appeals to increase patient access to therapies.

Lead and mentor a national team of Virtual Access Educators to resolve patient access challenges through compliant healthcare provider education. Partner with Sales and Market Access leadership to align reimbursement strategies and oversee the resolution of systemic access barriers.

Lead and mentor a national team of Virtual Access Educators to resolve patient access challenges through compliant virtual education of healthcare providers. Partner with Sales and Market Access leadership to align reimbursement strategies and oversee the resolution of systemic access barriers.

The role focuses on researching and recommending improvements to business processes to enhance organizational performance and patient access to medications. Responsibilities include consulting on program design, documenting the end-to-end patient journey, and ensuring alignment between technical workflows and system capabilities.

The Designer for Reimbursement Support facilitates detailed design sessions with clients and internal stakeholders to implement patient affordability programs. They are responsible for gathering operational requirements, coordinating implementation deliverables, and ensuring adherence to project timelines.